Ask ten OT clinics how they count units. You'll probably get ten slightly different answers.

Let's start with a small confession.

Here's something nobody tells new practice owners.

Ever wonder why two practices with the same patient volume end up with completely different bank balances?

Most people think revenue cycle management is purely a back-office thing. Money in, money out, nothing patients ever see or feel. That assumption is wrong more often than practices realize.

Most people assume billing is one simple task. It isn't. Medical billing and medical coding are actually two separate skills working side by side, and when either one falters, the whole system breaks down.